CB15u—Customs Broker Supervision and Control

Subscriber price: $68.00, Non-subscriber price: $100.00
Estimated total study time: 5 hours 49 minutes

Modernization of the customs broker regulations in 19 CFR 111 requires brokers applying for a national permit to provide CBP with a plan for supervision and control. CBP also recommends all brokers to develop a plan even though is is not required to be submitted. This course discusses best practices for developing these plans.

Modernization of the Customs Broker Regulations

Several changes in the customs broker regulations became effective in December of 2022. In this lesson we will discuss what is meant by "customs business" and the requirements for customs brokers to be able to conduct customs business for others.

(Estimated study time: 1 hour 8 minutes)

Introduction to the Modernization of the Customs Broker Regulations
Introduction to the Business of U.S. Customs Brokerage
- Types of Customs Broker Licenses
- Individually Licensed Brokers Must "Qualify" the License and Permit
- National Permits Required to Conduct Customs Business for Others
Types of Customs Broker Licenses
Individually Licensed Brokers Must "Qualify" the License and Permit
National Permits Required to Conduct Customs Business for Others
Changes to Broker Fees and Introduction of Electronic Payment
Communication with Broker Management at the Processing Center
Customs Broker Records Retrieval
Customs Broker Records Security
Changes to Electronic Data Submissions for Customs Broker Information
Broker Exams and Licensing Offered Electronically
Customs Business must be Conducted in the U.S.

The Broker - Client Relationship

The broker is given an ever-increasing duty and responsibility to assist CBP in their efforts to thwart terrorism and criminal activity. This lesson delves into the requirements for brokers to verify the client's identity, audit information submitted to CBP on behalf of the client for correctness, keep records confidential, and report former clients that may be conducting fraudulent or criminal activities.

(Estimated study time: 1 hour 31 minutes)

Introduction to the Broker - Client Relationship
Importer's Reasonable Care
Client Satisfaction through Performance Standards and Good Practices
Every Shipment and Communication Counts — Do Things "R.I.G.H.T."
Discovering and Reporting Errors
- Cargo Release and Entry Errors
- Broker Clerical Error, Mistake of Fact or Inadvertence
- Client Error or Omission
- Improper or False Information
Brokers Must Communicate Directly with Their Clients
Confidentiality of Client Information

U.S. Customs Broker Responsibilities

This lesson addresses regulatory requirements which the CBP places on licensed customs brokers with respect to "responsible supervision" of operations and employees by individually licensed brokers.

(Estimated study time: 1 hour 27 minutes)

Introduction
General — "Responsible Supervision" of Employees
Becoming an Individually Licensed Customs Broker
Company Level Customs Broker License
National Level Responsible Supervision
Responsible Supervision Functions and Relationships
Reporting Office of Record and Points of Contact
Employee Information Reporting
Grant of Authority to Employee
Revocation, Cancellation, Suspension and Penalties, Oh My!

Creating the Responsible Supervision Plan

This lesson covers each factor of a supervision plan suggesting how responsible supervision and control can be exercised and evidenced over the customs business conducted under the national permit in accordance with 19 CFR 111.28.

Even though it is only a requirement for new permit applications, it is recommended that every permit holder develop a plan for for responsible supervision and control as a best practice.

(Estimated study time: 1 hour 29 minutes)

Introduction to Creating the Responsible Supervision Plan
Responsible Supervision and Control Regulations
Developing a plan for Meeting the Requirements of Responsible Supervision and Control
Factor 1; Training Provided to Broker Employees
Factor 2; Issuance of Instructions and Guidelines to Employees
Factor 3; Broker's Volume and Type of Business
Factor 4; Reject Rate for Customs Transactions Relative to Volume
Factor 5; Employee Access to Reference Material
Factor 6; Sufficient Number of Licensed Brokers to Consult with Employees
Factor 7; Frequency of Supervisory Visits of Licensed Brokers to Offices
Factor 8; Frequency of Audits and Reviews by ILB of Customs Transactions Handled by Employees
Factor 9; ILB Permit Qualifier Involved in Brokerage Operation and Communication with CBP
Factor 10; Proof of ILB Interest in Broker Operations
Factor 11; Entry Processing and Duty Payment Timeliness
Factor 12; CPB and Broker Relationship, Communications and Action
Factor 13; Broker Officer and Board Member Communications