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DG21u—Dangerous Goods: Function Specific: Forwarder (Base)

Subscriber price: $115.00, Non-subscriber price: $150.00
Estimated total study time: 9 hours 5 minutes

This module provides the basis for the "function specific" portion of DG/Hazmat Employee certification training for personnel performing freight forwarding tasks and responsibilities across all modes of transportation. Forwarding personnel arranging shipments via air transportation should additionally complete the add-on module DG22u—Dangerous Goods: Function Specific: Air Forwarder, which addresses additional restrictions and requirements when shipping DG cargo by air. Forwarding personnel arranging shipments via ocean and inland waterway vessel transportation should additionally complete the add-on module DG23u—Dangerous Goods: Function Specific: Ocean Forwarder, which addresses additional issues related to vessel shipment.

Important: Employee certification training is not complete without additional modules addressing "general awareness", "general safety", "security awareness" and, when required, an employer's "hazmat security plan".

Legal Responsibilities of All Involved In Preparing, Arranging and Transporting

(Estimated study time: 47 minutes)

• Legal Responsibilities of All Involved In Preparing, Arranging and Transporting Shipments of Dangerous Goods
  • Responsibilities of All Parties – Shipper, Transportation Carrier and Forwarder
    • U.S. Legal Responsibility for Compliance with the HMR
  • Shipper Responsibilities
  • Transportation Carrier Responsibilities
  • Forwarder/Transportation Intermediary DG Responsibilities
    • General Forwarder Functions
    • Forwarder as Offeror of DG to Transportation Carrier
    • Forwarder/Intermediary Responsibilities (U.S.)

Forwarder Concerns Before Handling DG; DG Shipment Quotations; Scrutiny over Undeclared DG and Shipper's Documentation

(Estimated study time: 1 hour 0 minutes)

• Forwarder Legal Qualifications to Handle DG
  • Full Training for Primary Personnel Designated to handle DG
    • Basic DG Awareness and Undeclared DG Shipments Training for All Operations and Customer Service Staff
    • Additional National Competent Authority Requirements
  • U.S DOT Requirements to Handle Particular Types and Quantities of HazMat
    • Requirement for Registration with the DOT (U.S.)
    • Requirement for a HazMat Security Plan (U.S.)
  • Forwarder Company Policy
• Diligence In Detecting Possible Undeclared Dangerous Goods
• Freight Rate and Shipment Quotations Involving Dangerous Goods
• Scrutiny Over Shipper's Documentation

Forwarder Operational Steps and Communications with Shipper and Transport Carriers

(Estimated study time: 42 minutes)

• Forwarder Operational Steps and Communications with Shipper and Transport Carrier(s)
  • Step 1 – Initial Information Received from Shipper About a Pending Shipment
  • Step 2 – Forwarder Response to Initial Shipper Communication
  • Step 3 – Initial Scrutiny of Shipper's Declaration and Written Instructions
  • Step 4 – Shipment Routing and Booking with Primary Mode Carrier
  • Step 5 – Primary Mode Carrier Booking Before Cargo Pick-up
  • Step 6 – Arranging Cargo Pick-up
  • Step 7 – Communication with Accepting Forwarder Cargo Terminal
  • Step 8 –Delivery of Shipment to Primary Mode Carrier

Dangerous Goods Acceptance at Cargo Terminal; Forwarder Documentation Tasks

(Estimated study time: 54 minutes)

• Dangerous Goods Acceptance At Cargo Terminal
  • Cargo Acceptance Warning Flags
  • Forwarders Who Operate Their Own Terminal
    • Forwarders Who Operate Their Own Terminal (U.S.)
  • Forwarders Who Sub-Contract Terminal and Other Services
• General Forwarder Documentation Tasks
• Transportation Document Preparation
  • Emergency Response Telephone Number (U.S.)

DG in Cargo Consolidations; Container/Vehicle Packing Certificate

(Estimated study time: 44 minutes)

• DG in Cargo Consolidations; Manifest Preparation
• Container/Vehicle Packing Certificate (CPC)

Re-Forwarding Dangerous Goods Previously Shipped in Commerce

(Estimated study time: 37 minutes)

• Re-forwarding Dangerous Goods Previously Shipped in Commerce
  • Re-forwarding of DG Shipment Following Customs Clearance
  • DG Shipment Resumption after Storage-en-Route
  • Material in Original Manufacturer's Packaging with Marking and Hazard Labels
  • Reuse of DG Packaging
• Loading DG into Freight Containers and Vehicles
• Understanding and Addressing Specialized Requirements When Handling Certain Types of Dangerous Goods

Responding to Shipper DG Questions and Assistance Requests

(Estimated study time: 41 minutes)

• Responding to Shipper DG Questions and Assistance Requests
  • Providing DG Information and Advice to Shippers—General
  • Advice Concerning DG Classification
  • Advice Concerning DG Packaging, Marking and Labeling
  • Preparation and Signing of Shipper's Declaration by Forwarder as Agent
  • Summary of Limits on Forwarder Advice and Assistance to DG Shippers

Resolving Possible Undeclared DG; Uncooperative Shippers

(Estimated study time: 47 minutes)

• Dealing with Problem DG Shipments and Shippers
  • Shipments with a Description Indicative of "Hidden" Dangerous Goods
    • Review of the Problem
    • How To Verify Package Contents with Shipper Before Shipment Acceptance
    • Example Script for Inquiry to Shipper as to Contents of Shipment
  • Dealing with Naive Shippers
  • Dealing with Uncooperative Shippers; Deliberate Violators

Review of Requirements for Particular Types of DG; Required Incident Reporting; Use of DG Processing Checklists

This lesson of forwarder function-specific training:

1. Summarizes/reviews requirements for particular types of DG, including self-powered vehicles, infectious substances, radioactive materials, electric batteries and battery-powered equipment);
2. Reviews forwarder preparation for handling DG;
3. Reviews incident reporting should this requirement every arise; and
4. Concludes with an introduction to use of forwarder checklists. Subsequent lessons will contain additional operational checklists to conclude your forwarder general function-specific training.

(Estimated study time: 1 hour 1 minute)

• Shipments Which Require Particular Knowledge and Information to Handle
  • Self-Propelled Vehicles and Equipment
  • Batteries and Battery-Powered Equipment
  • Infectious Substances
  • Radioactive Materials
• Review of Forwarder Preparedness to Handle Certain Types of DG
• Government Required Incident Reporting
  • Required Incident Reporting (U.S.)
• Use of Company or Generic DG Processing Checklists
• DG Shipment Acceptability and Initial Processing Steps Checklist
• Initial Scrutiny of Shipper's Documents for an Exception to DGR Requirement for a Full Shipper's Declaration

Checking Information on the Shipper's Declaration

(Estimated study time: 53 minutes)

• Checking Information on the Shipper's Declaration ("Transport Document"), Item-by-Item
  • Shipment-Level Information
  • Line-Item Information for Each DG Material/Product

Cargo Physical Acceptance Checklist; Information for Transportation Document

(Estimated study time: 59 minutes)

• Cargo Physical Acceptance Checklist
• DG Information That Must Appear on Forwarder-Prepared Transportation Document
• Air and Ocean Forwarder Add-on Modules